Richard Branson famously said, “Employees come first. If you take care of your employees, they will take care of the clients.” While many companies put a lot of effort into employee well-being programs, they don’t always think of them first when it comes to the...
Technology and the speed at which it allows us to deliver information and services has had a profound effect on customer service. 54% of people have higher expectations for the speed and quality of the support they should receive from companies than just a...
We gotten used to technology making complicated things easier even for a novice. For example, you used to have to be an expert at a photo manipulation program like Photoshop to get the filtering effects that anyone can now get with the click of a button on the...
It’s getting harder to remember those “good old days” before email, cloud apps, and smart phones when work was left at the office at 5:00 and you were free of it until you walked in the next morning. Today, we think nothing of checking our work email during dinner or...
Who is your Technical Advisor? Is it your neighbor? Your kids? That teenager who mows your lawn? If you’re choosing technology for your business based upon recommendations from people who aren’t really IT professionals, you could end up making some costly...
The use of gift cards has steadily increased for over the last several years due to their convenience. The total projected sales for gift cards was $160 billion last year. And while they make it easier to give someone a gift they won’t have to return,...
A good operating system is like a good car. It becomes comfortable and we get used to using it daily. Even through a new model has come out, we often don’t want to leave the familiarity of the OS we’ve worked with for so many years. But unfortunately, even...
Without setting specific business goals, your company is like a ship without a rudder, moving aimlessly towards generic goals of sales and growth, but without any detailed plan of how to get there. For example, you can ask your sales team to “get more sales this year...
Just a few years back, companies were still trying to wrap their heads around what “The Cloud” actually was, and today, 90% of companies use the cloud for at least one application. What the cloud has become is the new standard for powering business workflows...
“I’ll just work overtime for a couple of months (or years) to get ahead, then I’ll be able to finally take that vacation I’ve always wanted and have more free time for family.” Does this sound familiar? It’s unfortunately all too common for your home and work life to...
